Account Matters provides administrative services that compliment your front desk operations. We ensure that you get paid right the first time, either separately or with our full-range billing services.
We ensure seamless service documentation of all patient and insurance information in the patient’s account. Have easy and quick access to the benefits, referral suggestions, and authorization of data, as well as any other claim related information.
Benefit checks is the first process through which your front desk will take in the information from new or returning patients. Our team will check their benefits and send a summary back to the front desk, so they can have it ready to give the patient when they come in.
Did you know that over 90% of claim denials come from data entry errors? We know this fact because we see these errors day in and day out. Our data entry experts are meticulous when entering patient and insurance information into your system. Their work has drastically reduced rejections and denials.
In this process, we manage the referral/authorization process. If, for any reason, we are unable to obtain the proper referral or authorization information before the patient is scheduled to come, we will contact you immediately so that you can reschedule the patient.